Cancellation Policy

How to cancel

Send a cancellation request to shivtushtravel@gmail.com or contact +91 9185101165, quoting your booking reference and travel date. Ask for written acknowledgement; a request alone does not confirm that cancellation has been processed.

Charges and notice

Cancellation deadlines, deductions and supplier conditions should be disclosed in your quotation or booking confirmation before payment. They may depend on the vehicle, journey and arrangements reserved. No fixed cancellation fee or notice period is stated on this page.

Changes, delays and missed journeys

For changes to pickup, destination, date or passenger numbers, contact us promptly. Availability and revised charges must be confirmed before the change is accepted. Any missed-journey or waiting charges must follow the terms communicated for your booking.

Cancellation by the operator

If a confirmed service cannot be provided, contact us to discuss available alternatives and any applicable refund. Any replacement or revised journey requires your agreement. Applicable legal rights remain unaffected.

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