Enquiries and confirmed bookings
Website listings and WhatsApp submissions are enquiries. A booking is confirmed only when ShivTush Tours and Travel expressly confirms the journey, vehicle arrangement, price and applicable terms. Contact shivtushtravel@gmail.com or +91 9185101165 for clarification.
Quotation and payment
Before paying, confirm the pickup and destination, travel dates, vehicle category, passengers and inclusions. Ask whether tolls, parking, permits, driver allowances, taxes, waiting time and extra kilometres are included. Follow only payment instructions confirmed by the business.
Passenger responsibilities
Provide accurate journey and contact details, follow the agreed pickup arrangements and respect vehicle capacity and safety requirements. Notify us of accessibility needs, special luggage or itinerary changes before confirmation.
Availability and journey changes
Travel may be affected by traffic, weather, road restrictions and other circumstances. Any material change to a confirmed service, vehicle category or charges should be communicated for agreement. No specific arrival time is guaranteed by this page.
Cancellation, refunds and privacy
Read the Cancellation Policy, Refund Policy and Privacy Policy together with the terms of your individual booking. If terms are unclear, request written clarification before payment. Nothing on this page excludes rights provided by applicable law.
Refund Policy | Cancellation Policy | Privacy Policy | Terms & Conditions